Lead
Practical IT support leadership focused on reliable service, useful standards, better tooling, and a smoother experience for the people on the other side of the ticket.
Greenville, South Carolina · Technology professional
I make complicated
technology feel useful.
IT support leader, PowerShell developer, automation builder, and unapologetic tinkerer. I turn repetitive work, messy systems, and “there has to be a better way” into things that actually work.
PS> Get-ManualTask
| ConvertTo-Automation
✓ fewer clicks
✓ cleaner systems
✓ repeatable resultsPOWERSHELL · MICROSOFT GRAPH · SHAREPOINT · POWER PLATFORM · SERVICENOW · INTUNE · EXCHANGE ONLINE · DOCKER · AUTOMATION · POWERSHELL · MICROSOFT GRAPH · SHAREPOINT · POWER PLATFORM · SERVICENOW · INTUNE · EXCHANGE ONLINE · DOCKER · AUTOMATION · POWERSHELL · MICROSOFT GRAPH · SHAREPOINT · POWER PLATFORM · SERVICENOW · INTUNE · EXCHANGE ONLINE · DOCKER · AUTOMATION ·
01 / WHAT I DO
Strategy is good.
Working systems are better.
I like the space where technical leadership and hands-on building overlap: improving support operations, automating the boring stuff, and making technology easier for people to use.
Automate
If a task is repetitive, fragile, or easy to forget, I want to script it, automate it, or redesign the process until it stops wasting everyone's time.
Build
From business workflows to infrastructure, I build systems around the real problem—not technology for technology's sake.
02 / SELECTED WORK
Things I've made better.
A sampling of workplace systems and infrastructure projects—the kind where the best compliment is eventually, “Wait, we used to do this manually?”
BUSINESS WORKFLOW · FEATURED
Customer Visit Scheduling
A multi-location scheduling and approval solution designed around real-world coordination, consistent time-zone handling, and an approval process people can actually follow.
Customer Visits September
MTWTF
INFRASTRUCTURE
Self-Hosted Digital Signage
Xibo CMS deployed in Docker with reverse proxying, DNS, SSL, and monitoring—a clean, maintainable foundation for multi-site digital signage.
IT / DIGITAL SIGNAGE7facilities connected
OBSERVABILITY
Monitoring Dashboard
Centralized uptime monitoring for infrastructure, apps, storage, networking, and public services—with alerts that tell me something before a user does.
UPTIME99.9%
03 / TOOLKIT
Tools are only interesting when they solve something.
My day-to-day sits across Microsoft cloud administration, automation, support operations, reporting, and infrastructure.
PowerShellScripting & automation
Microsoft GraphAPIs
SharePoint OnlineCollaboration
Power AppsLow-code apps
Power AutomateWorkflows
ServiceNowITSM
IntuneDevice management
Exchange OnlineEmail
DockerContainers
Logic AppsIntegration
Power BIReporting
SnowflakeData
04 / HOME LAB
Production thinking.
Playground rules.
My home lab is where I learn, monitor, automate, self-host, and occasionally break things in the name of understanding them better.
QNAP NASDocker + PortainerNginx Proxy ManagerCloudflareUptime KumaUniFi Network
05 / OFF THE CLOCK
There is, apparently, life outside the console.
I'm based in Greenville, South Carolina, and graduated from Clemson University. When I'm not thinking about automation or whatever I decided to self-host this week, I'm usually somewhere around a pickleball court, out on a bike, trying a local restaurant, or walking Jill.
Fall Saturdays are a separate operating environment. 🐅
HOME BASEGreenvilleSouth Carolina
ALMA MATERClemsonGo Tigers.
RECHARGEPickleball + bikingPreferably outdoors.
MANAGEMENTJillSenior canine leadership.
06 / CONTACT
Have a messy technical problem?
Those are usually the interesting ones. Let's talk automation, infrastructure, support operations—or why a “quick project” is never quick.